Document and Software Downloads for the PC and Ethernet gateway
Plogg PC Manager
For use with firmware releases rev2.xx only
Plogg Manager 2.21 - Use with Zigbee Ploggs
Unzip the file to reach the installation programme and then follow the on-screen instructions.
The Plogg PC Manager works in conjunction with a ZigBee coordinator, either a USB adaptor or an EAP unit. The USB adaptor's drive can be downloaded from the Drivers section. The EAP unit comes complete with drivers on a CD.
ZigBee mesh network guides
Installation Guide for a Plogg Zigbee mesh network
Installation Guide for a PloggSE, includiing 2-phase external CT
Ethernet Access Point for Zigbee
Installation Guide for Ethernet Acces Point
Technical Support
Please use our Technical Support Request Form to email us with the details of your problem. This will allow our engineers to get back to you with a ready solution, instead of keeping you on the line while researching your request.
A full description of the problem, with details of the operating environment, PC or PDA platform and the type of network connection would be most helpful.
If reaching us by phone then you should be at your computer, PDA or other nework terminal, have your documentation at hand and be prepared to provide a description of:
- plogg version
- environment (hardware, OS etc.)
- messages, prompts on the screen
- actual problem
You can also reach us by dialling 44 (0) 1472 266731, Monday through to Friday from 9 a.m. to 5 p.m. UK time.
Most plogg software and firmware updates are downloadable as password-protected WinZip archives. To install one, please
- obtain password, if required
- download archive file and unzip
- runSetup, follow on-screen instructions